If a screen prompts you to turn on printer updates, click Yes. If there is a connection problem, follow the instructions in HP Print and Scan Doctor. If your printer is not in the list, turn it off and on and then click Retry. Once HP Print and Scan Doctor opens, click Start, and then select your printer. Run HPPSdr.exe from the download location on your computer. Use HP Print and Scan Doctor to check scan issue.ĭownload a special version of HP Print and Scan Doctor. HP Printer Assistant opens.Ģ: Click Scanner Actions, and then click Manage Scan to Computer.ģ: Click Enable to activate the scan to computer option. To enable scan to computer, try the steps below:ġ: Search Windows for your printer model name, and click the printer name in the list of results. Make sure the scan to computer is enabled. If the copy is working fine, follow the below instruction. HP Instant you get any error message while scanning?.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
